Why some of my games show pending?

Our match system will only match players with an opponent of a similar skill level, ensuring that each match is on a fair and level playing field. We understand that waiting for pending games can be frustrating, but it's an occasional side effect of our matching process. While most matches are usually found quickly, it can sometimes take a few days to find a suitable opponent.

If for some reason we can't find a worthy opponent for you within 72 hours, the matches will be automatically canceled and your cash or gem entry fee will be refunded. You will never be charged an entry fee for a game that is not completed.